About Us
Trusted home care provider, high-quality care and services
In a world where the care needs of the population are increasingly complex, Choice Care Support Services aims to push the boundaries of care to better serve the diverse emotional, physical, cognitive, and lifestyle needs through innovative practices. We place great importance on the individual and their families.
Our Vision
Our vision is to be the most trusted home care provider, recognized for high-quality care and services, and our continuous commitment to partnering with clients, their families, and community stakeholders.
Our Mission
At Choice Care Support Services, our mission is to enhance the quality of life for those we serve by delivering compassionate, personalized, and professional care. We strive to create an environment where our clients feel valued, respected, and empowered to live their lives to the fullest.
Our Values
- Compassion: We provide care with kindness and empathy, treating each client with the dignity they deserve.
- Integrity: We adhere to the highest ethical standards, ensuring honesty and transparency in all our interactions.
- Innovation: We continually seek new and better ways to deliver care, embracing technology and best practices to improve outcomes.
- Collaboration: We work closely with clients, their families, and community stakeholders to ensure a holistic approach to care.
- Excellence: We are committed to maintaining the highest standards of care and service, constantly seeking to improve and evolve.
What makes us Outstanding?
- Home Care Experts: We specialise in around the clock care to help adults of all ages and differing health conditions live comfortably at home whilst receiving top-level care and support.
- Available 24/7: We realise how quickly ailments and schedules can change. Care managers are on call for clients and their families, even during nights and weekends to offer the requisite support.
- High Calibre Caregivers. We select the best applicants and provide ongoing training and supervision. We ensure they are naturally caring and compassionate with strong morals and certifications.
- Balanced Care. Our unique approach to care promotes a healthy mind, body and spirit. We not only look after your body, but we endeavour to enrich your mental state and overall wellbeing.
- No Long Term Contracts. Use our services only as long as you’re 100% satisfied. We don’t tie you down with unnecessary contracts and there are no hidden charges.
- A Trusted Partner. We work together with you and your family for as long as you want us to, we would be your shoulders to lean on and would always lend a listening ear. Also, your secrets are safe with us.
- Peace of Mind: We run background checks and police profiling for all our staff. We also employ the use of technology and physical supervision to ensure the safety of both our clients and caregivers.